What is discourse
analysis?
Discourse analysis is a research
method for studying written or spoken language in relation to its social
context. It aims to understand how language is used in real life situations.
This
contrasts with types of analysis more typical of modern linguistics, which are
chiefly concerned with the study of grammar: the study of smaller bits of
language, such as sounds (phonetics and phonology), parts of words
(morphology), meaning (semantics), and the order of words in sentences
(syntax). Discourse analysts study larger chunks of language as they flow
together.
Some
discourse analysts consider the larger discourse context in order to understand
how it affects the meaning of the sentence. For example, Charles Fillmore
points out that two sentences taken together as a single discourse can have
meanings different from each one taken separately. To illustrate, he asks you
to imagine two independent signs at a swimming pool: "Please use the
toilet, not the pool," says one. The other announces, "Pool for
members only." If you regard each sign independently, they seem quite
reasonable. But taking them together as a single discourse makes you go back
and revise your interpretation of the first sentence after you've read the
second.
When you do discourse analysis, you might focus on:
·
The
purposes and effects of different types of language
·
Cultural
rules and conventions in communication
·
How
values, beliefs and assumptions are communicated
·
How
language use relates to its social, political and historical context
Discourse
analysis is a common qualitative research method in many humanities and social science
disciplines, including linguistics, sociology, anthropology, psychology and
cultural studies.
What is discourse analysis used for?
Conducting
discourse analysis means examining how language functions and how meaning is
created in different social contexts. It can be applied to any instance of
written or oral language, as well as non-verbal aspects of communication such
as tone and gestures.
Materials that are suitable for
discourse analysis include:
·
Books,
newspapers and periodicals
·
Marketing
material, such as brochures and advertisements
·
Business
and government documents
·
Websites,
forums, social media posts and comments
·
Interviews
and conversations
By analyzing these types of discourse, researchers aim to
gain an understanding of social groups and how they communicate.
How is discourse
analysis different from other methods?
Unlike linguistic approaches
that focus only on the rules of language use, discourse analysis emphasizes the
contextual meaning of language.
It focuses on the social
aspects of communication and the ways people use language to achieve specific
effects (e.g. to build trust, to create doubt, to evoke emotions, or to manage
conflict).
Instead of focusing on
smaller units of language, such as sounds, words or phrases, discourse analysis
is used to study larger chunks of language, such as entire conversations,
texts, or collections of texts. The selected sources can be analyzed on
multiple levels.
Discourse analysis
Level of communication |
What is analyzed? |
Vocabulary |
Words and phrases can be
analyzed for ideological associations, formality, and euphemistic and
metaphorical content. |
Grammar |
The way that sentences are
constructed (e.g. verb tenses, active or passive construction, and the use of
imperatives and questions) can reveal aspects of intended meaning. |
Structure |
The structure of a text
can be analyzed for how it creates emphasis or builds a narrative. |
Genre |
Texts can be analyzed in
relation to the conventions and communicative aims of their genre (e.g.
political speeches or tabloid newspaper articles). |
Non-verbal communication |
Non-verbal aspects of
speech, such as tone of voice, pauses, gestures, and sounds like “um”, can reveal
aspects of a speaker’s intentions, attitudes, and emotions. |
Conversational codes |
The interaction between
people in a conversation, such as turn-taking, interruptions and listener
response, can reveal aspects of cultural conventions and social roles. |
How to conduct discourse analysis
Discourse analysis is a qualitative and
interpretive method of analyzing texts (in contrast to more systematic methods
like content analysis). You
make interpretations based on both the details of the material itself and on
contextual knowledge.
There are many different approaches and techniques you
can use to conduct discourse analysis, but the steps below outline the basic
steps you need to follow.
Step 1: Define the research question and
select the content of analysis
To do
discourse analysis, you begin with a clearly defined research question. Once
you have developed your question, select a range of material that is
appropriate to answer it.
Discourse analysis is a
method that can be applied both to large volumes of material and to smaller
samples, depending on the aims and timescale of your research.
You want to study how a particular regime change from
dictatorship to democracy has affected the public relations rhetoric of
businesses in the country. You decide to examine the mission statements and
marketing material of the 10 largest companies within five years of the
regime change. |
Step 2: Gather information and theory
on the context
Next, you must establish
the social and historical context in which the material was produced and
intended to be received. Gather factual details of when and where the content
was created, who the author is, who published it, and whom it was disseminated
to.
As well as understanding the real-life context of the
discourse, you can also conduct a literature review on
the topic and construct a theoretical framework to
guide your analysis.
You research factual information on
the politics and history of the country and on the businesses you are
studying. You also research theory on democratic transitions and the
relationship between government and business. |
Step 3: Analyze the content for themes
and patterns
This step involves closely
examining various elements of the material – such as words, sentences,
paragraphs, and overall structure – and relating them to attributes, themes,
and patterns relevant to your research question.
You analyze the selected material for wording and
statements that reflect or relate to authoritarian and democratic political
ideologies, including attitudes toward authority, liberal values, and popular
opinion. |
Step 4: Review your results and draw
conclusions
Once you have assigned
particular attributes to elements of the material, reflect on your results to
examine the function and meaning of the language used. Here, you will consider
your analysis in relation to the broader context that you established earlier
to draw conclusions that answer your research question.
Your analysis shows that the
material published before the regime change used language that emphasized the
quality and necessity of its services and products, while the material
published after the shift to a democratic regime emphasized the needs and
values of the consumer. You compare the results with your research on the
ideology and rhetoric of the political regimes, and infer that the shifting
political context shaped the communication strategies of national businesses. |
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